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SERVPRO of Versailles, Nicholasville, Danville & Harrodsburg 24 Hour Emergency Service

10/5/2018 (Permalink)

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 859-887-1123

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here at SERVPRO we are certified!

10/5/2018 (Permalink)

SERVPRO of Versailles, Nicholasville, and Danville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to these companies. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

SERVPRO of Versailles, Nicholasville, and Danville is an IICRC certified firm. Please call your local franchise for the following services. Visit IICRC for more information regarding these certifications. 

  • Carpet Cleaning
  • Carpet Color Repair
  • Carpet Inspection
  • Carpet Repair and Reinstallation
  • Commercial Carpet Cleaning
  • Fire and Smoke Restoration
  • Hard Surface Cleaning
  • Hard Surface Inspection
  • House Cleaning
  • Leather Cleaning
  • Mold Remediation
  • Odor Control
  • Rug Cleaning
  • Structural and Commercial Drying
  • Upholstery and Fabric Cleaning
  • Water Damage

SERVPRO helps restore your commercial property after water damage

10/5/2018 (Permalink)

Commercial Losses

Flooding and water damage events on commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO answers to aftermath of Hurricane Florence

9/28/2018 (Permalink)

Storm Damage SERVPRO answers to aftermath of Hurricane Florence This photo was taken entering the flooded area

A little less than two weeks ago, Hurricane Florence impacted the entire eastern side of the United States. The area of the U.S. that was hit the hardest was North Carolina. The winds reached up to 140 miles per hour, resulting in the storm being catastrophic to the eastern coast. The category four hurricane dropped almost 40 inches of rain, caused billions of dollars in damage, and several fatalities. 

As soon as the roads were clear, our SERVPRO team headed down to the coast of North Carolina to help in any way that they could. Our team responded to mostly commercial properties in Beaufort, Atlantic Beach, Havelock, Swansboro, and many other areas on the coast of North Carolina. 

Our SERVPRO team is just one of many in North Carolina trying to help with the aftermath of the storms. Our team has been in the area for almost two weeks and may be down there much longer with the destruction caused by Hurricane Florence. 

The Do's and Do Not's of commercial and residential fires.

8/7/2018 (Permalink)

When disaster strikes, timing is important. The first hours, even minutes are crucial to proper restoration. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. Make yourself and others in your household aware of what to do and what not to do. 

What To Do After A Fire

·  Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

·  Keep hands clean so that you make sure not to further soil upholstery, walls and woodwork.

·  Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

·  If electricity is off, empty freezer and refrigerator and prop doors open.

·  Clean and protect chrome with light coating of petroleum jelly or oil.

·  Wash houseplants on both sides of leaves.

·  Change HVAC filter.

What NOT To Do After A Fire

·  Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.

·  Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

·  Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

·  Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

·  Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Emergency Ready Planning

8/7/2018 (Permalink)

ARE YOU READY FOR WHATEVER HAPPENS ?

Disasters and resulting business interruption can devastate companies ! It is estimated that up to 50% of businesses that close due to a disaster never reopen. However, of those that have reopened, the majority had some type of response plan in place. Now although no one plans on having a disaster, you can always plan for it. These type of disasters and emergencies strike without warning. With the thought of planning ahead we can establish a trustworthy relationship with clients and businesses.

TIMING IS EVRYTHING !

By developing a SERVPRO Emergency Ready Profile for your business, you can help minimize the amount of time your business is in active by having an immediate plan of action. Timely mitigation minimizes the affect of water & fire damage allowing your property and business to be restored at an advanced rate with minimal down time.

WHY THE SERVPRO ERP ?

This is a no cost assessment of your facility which means there is no need to allocate funds, giving you a great value at no cost. It was purposely designed to contain only the critical information needed in the event of an emergency. In essence, it will only take a little time to complete, however it will save you a lot of time needed. This will establish SERVPRO as your disaster mitigation and restoration provider. In turn, this gives you a piece of mind that should you ever need cleanup or restoration services, you have a trusted local provider that will be here for you 24/7. This also identifies the line of command for authorizing work to begin.  Which will in turn save time so we can begin the work of mitigating the damage faster, which can save you both time and money. Lastly, the emergency ready planning provides facility details, such as valve locations, important areas, and priority contact information. Just by having a quick reference of what to do, how to do it, and who to call provides solution in advance of an emergency so that during the emergency, you are always "Ready for whatever happens."

SERVPRO of Versailles, Nicholasville, Danville, and Harrodsburg Cleanup Fire, Soot and Smoke.

8/7/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Kitchen Fire in Local Home

7/13/2018 (Permalink)

A few months ago our SERVPRO team responded to a fire at a local home. Luckily, the fire was contained to the proximity of the kitchen. When a fire takes place, the home is not just affected by the fire. There is also water damage from the sprinklers putting out the fire. 

Our SERVPRO team goes in after the fire fighters have put out the fire and the damage has been done. Our team goes in and cleans all of the contents and gets rid of the smell caused by the smoke. The remnants of smoke is much harder to get rid of than imaginable. Our team works very hard by cleaning the walls, then painting them with an oil based paint. And lastly, adding a final coat. 

After we repair the damages, we offer remodeling services as well. We are currently expanding in our remodeling and construction department. Our SERVPRO team likes to make sure the job is seen all the way to the end. 

Fire at Nearby Theater

6/20/2018 (Permalink)

Exactly a week ago, our SERVPRO team got the phone call that a theater in a nearby city caught fire. Our SERVPRO team responded immediately and drove to the theater in Kentucky. Our SERVPRO team members are trained in first responding and disaster recovery. They knew just how to get the job done!

The accidental fire began when a construction worker was using a handheld tool on the roof and the tool created a spark. Fortunately, the fire was contained to the roof. Most of the building’s damage was caused by smoke and water damage from the sprinklers attempting to put out the fire. The lobby, dressing rooms, office, restrooms, and many other areas of the building were affected.

There is a lot of work that still needs to be done but fortunately we have the right team for the job. Our SERVPRO team is working extremely hard to make it look like, “it never even happened”.

Mudslides and Flood Damage in Virginia

6/1/2018 (Permalink)

Our SERVPRO Storm Team has been in Virginia since Tuesday working on the damage that has impacted the Roanoke, Virginia. The flood has caused extensive water damage to a large area in Virginia. The flood is also affecting Maryland and North Carolina as well. 

Floods are among the Earth's most common natural disasters. Thunder storms can escalate into a flood. This happens when rivers, lakes or streams overflow. It surges into a floodplain after racing across to adjacent land. Floods take hours and sometimes days to develop. This usually gives residents enough time to evacuate. 

In this case, some of the results of the floods are mudslides. Mudslides can fall down their steep pathways and do some serious damage. Since the heavy rains began last week, there have been reports of mudslides running down into highways. This can be extremely dangerous.  

The impact of this flood can be extremely severe, so please take caution if in the area.