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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO at a Local School

12/5/2018 (Permalink)

Our SERVPRO team visited a local school to help with a water loss. The water was streaming down the near by sidewalks when our team arrived on the job site. Our team members began their job by sucking up all of the extra water surrounding the leak. Then, they began the drying process. 

Our SERVPRO team brought in several dehumidifiers and air movers to get the drying process moving faster. Our team arrived to the job very quickly, and they were finished in just three short days! 

When there is a job at a commercial building such as a school, our team members do their best to make sure that the students remain unbothered. Our team members go in and do their work at various times of the day to make sure that is the case. The flexibility of our teammates is one of the things that makes SERVPRO so special! We can accommodate to any schedule so that we can help out in any way possible! 

We are beginning to see the effects of winter!

12/5/2018 (Permalink)

Yesterday, SERVPRO got a new job at a local health care facility. A pipe froze causing a large water loss at the commercial building. Kentucky is already beginning to witness severe affects of the winter season! Unfortunately, freezing pipes are a side affect of cold weather.

The employees of the local health care facility noticed the water leak after freezing temperatures affected the pipes. Shortly after, SERVPRO was called and quickly arrived on the scene. The pipe didn't burst during business hours. Most of the time, when events such as these take place, they are at inconvenient times. That's what SERVPRO is here for. 

Our team was at the local health care facility until late hours in the night. We are happy to help at any time; day or night. It is only the beginning of winter now, it remains to be seen what the rest of the season will bring!

Natural Disasters and Mold

12/5/2018 (Permalink)

When Hurricane Harvey hit, our SERVPRO team responded immediately. Our team heard the news of the hurricane and prepared for the worst. With in a few days, our team was on the way to Houston. Most of our team focused on the rebuilding and restoration of residential and commercial businesses. There was so much flooding and water damage in the area, it was difficult to asses what the harm would be from the water damage. 

When severe water damage comes into play, mold is likely to surface shortly afterward. Mold can begin to grow 48 to 72 hours after the water hits the exposed area. In the case of Hurricane Harvey, the area in question had the perfect growing environment for mold. This picture was the result of a ton of water on the area affected and massive mold growth. SERVPRO not only helped with the destruction and devastation in Houston, but they stuck around for the aftermath of the aftermath.

Mold in Insulation

12/5/2018 (Permalink)

A few months ago a terrible natural disaster hit Houston, Texas. Our SERVPRO team responded and headed down south. After our team responded to calls of storm and water damage, they addressed evidence of mold in multiple locations. Initially, one thinks that a hurricane is going to cause destruction due to heavy winds, rains and flooding. However, the average customer doesn't even think about the mold until the rain water and flooding has done it's damage. Our SERVPRO team responded to several jobs with mold issues after the long hours they put into storm repair. 

By this time, our team had been out of state for almost three weeks helping with the aftermath of Harvey. They were going to stay longer if it meant addressing more issues such as mold.

This picture shows water damage in a customer's ceiling, which has insulation. Since insulation has to be removed for the drying process, the SERVPRO team could take the steps needed to address the mold issue. No job is too big or too small for SERVPRO.

Mold in your home

12/5/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. If you are in need of mold remediation please call our office at (859)225-3193.

Important Water Do's and Dont's

12/5/2018 (Permalink)

  • Stop the source of the water.
  • Remove as much excess water as possible by mopping or blotting.
  • Wipe excess water from wood furnishings after removing any contents lying on the surface.
  • Be aware of potential electrical hazards. Do not attempt to vacuum up water with standard vacuum equipment. 
  • Clearly designate wet areas with floor signs and safety tape. 
  • Pad or block wood furniture to prevent permanent staining of carpet. 
  • Carefully remove colored items from affected areas, especially those in contact with carpet and upholstery.
  • Remove and prop wet upholstery and pillow cushions for even drying. 
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  • Do not attempt to use electrical devices exposed to moisture or use unexposed electrical devices while standing on wet floors- especially wet concrete.
  • Do not turn on ceiling fans or light fixtures if ceiling is wet. Avoid standing beneath sagging ceilings.

10 Best Practices to Avoid Christmas Decor Catastrophe

12/5/2018 (Permalink)

Decorating the house for the holiday season is one of the most festive times of the year! It can also be the most hazardous if not done correctly. Using lights, trees and wreaths are necessary but proper precautions need to be taken to avoid the all too common house fire. First and foremost, be sure to read all instructions and manufacturer's installation procedures before you plan to use decorations indoors and outdoors. 

In order to keep your family safe, follow these 10 best practices to ensure installation is done correctly: 

1. Always, always check wiring! Even on new sets of lights there is still a possibility or frayed wiring. Do not fix frayed wiring with tape-always discard and replace sets.

2. Any and all light sets should be approved by the Underwriters Laboratory. Be sure to check which lights are approved for indoor use and which sets are approved for outdoor use. This differentiation is clearly labeled. 

3. Always use clips when hanging lights. Never hammer nails into the wiring.

4. If hanging lights outside, only use heavy duty extension cords that are specifically designed for outdoor use. 

5. In some cases, it is possible to plug outdoor lights and other decorations into ground fault circuit interrupters. These are used to prevent electric shock and break the circuit in instances involving a difference in electrical currents. 

6. Utilize the timer feature on all lights, both when you go to bed and when you are not home. 

7. Keep indoor lights away from curtains or furniture.

8. Avoid placing cords on floors in high traffic areas.

9. When decorating outside, keep ladders secure and always do so with supervision. 

10. Finally, keep all candles away from fabrics or decor! 

Beat frozen pipes!

12/4/2018 (Permalink)

Of the most common occurrences during the winter months is water damage due to frozen pipes. Be sure to see that your pipes are well-insulated because this could result in a more consistent water damage. When pipes are exposed to colder weather for more than a couple days problems can begin to occur. Frozen water has less volume than running water.  The pipe breaks due to the cold, water starts running and then you’re really in trouble.

Pipes will most commonly freeze in two main areas- where the water comes in and where the water goes out. Most homeowners will notice the problem when turning on the faucet because nothing comes out. Less commonly, frozen outgoing pipes from showers, toilets and sinks are a bigger problem because they will back up into the house. We always recommend you keep water dripping into the sinks-running water will be less likely to freeze. Worst case scenario, very low temperatures can cause your water pipes to freeze and ultimately burst. In order to prevent this from happening, abide by the following guidelines…

  • Disconnect all gardening hoses and install covers.
  • Keep your house temperature at 68 degrees or higher
  • Open cabinet doors below sinks and allow heat from the home to circulate.
  • Identify the location of the main water valve and the valve on your water heater. (Contact your local SERVPRO if you want a complimentary Emergency Ready Plan provided for your home.)
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape. This can prevent freezing, especially for interior pipes that run along outside walls.
  • Close all windows near water pipes; cover or close open-air vents.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.
  • If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine.

If a Pipe Bursts

Hurricanes and Water Damage

12/4/2018 (Permalink)

Living in an area prone to natural water related disasters, be that Hurricanes or water sprouts, means that it is imperative to take the proper precautions. This past year, the U.S. was affected by several hurricanes. 

Here are some tips to help those in affected areas in the aftermath of a Hurricane. 

  • Listen to local officials for updates and instructions.
  • Check-in with family and friends by texting or using social media.
  • Return home only when authorities indicate it is safe.
  • Watch out for debris and downed power lines.
  • Avoid walking or driving through flood waters. Just 6 inches of moving water can knock you down, and fast-moving water can sweep your vehicle away.
  • Avoid flood water as it may be electrically charged from underground or downed power lines and may hide dangerous debris or places where the ground is washed away.
  • Photograph the damage to your property in order to assist in filing an insurance claim.
  • Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.

    The stress of needing water removal services cannot be overstated. The costs and havoc it causes is overwhelming. Call your local SERVPRO anytime for your water emergency.

Winter Storm Warning and Watches

12/4/2018 (Permalink)

Winter Storm Warnings & Watches

Winter storms can range from a moderate snowfall over a few hours to a blizzard with blinding snow that lasts for several days. Some winter storms are large enough to affect several states, while others affect only a single community. Many winter storms are supplemented by dangerously low temperatures and sometimes by strong winds, icing, sleet and freezing rain.

Regardless of the severity of a winter storm, you should be prepared in order to remain safe during these events. There are major differences between a winter watch and a warning.

Winter Storm Watch is issued approximately 24-36 hours before a more significant winter storm is expected. Heavy snow and significant ice accumulations are possible within a Watch area which can adversely affect travel.

Winter Storm Warning is issued when a significant winter storm containing heavy snow and/or significant ice is imminent or already occurring. Traveling is highly discouraged due to poor road conditions


  • Winterize your vehicle and keep the gas tank full. A full tank will keep the fuel line from freezing. Check tire pressure, battery, and wiper fluid levels.
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out. Turn down your water heater. Mind your thermostat!
  • Maintain heating equipment and chimneys by having them cleaned and inspected every year.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For Immediate Service, Call SERVPRO

12/4/2018 (Permalink)

SERVPRO of Versailles, Nicholasville, & Danville provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Boyle, Jessamine, Mercer and Woodford Counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment.

Residential Services

Whether your home needs emergency flood damage or your Ductwork cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your business or commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

Don't Wait if your Home is Affected by Water Damage

12/4/2018 (Permalink)

Whether it be flooding, a burst pipe, or a sewer or drain backup, the speed with which mitigation starts is critical.

Within the first few minutes of a water damage:

• Water quickly spreads throughout your property, saturating everything in its path.

• Water is immersed into walls, floors, upholstery, and belongings.

• Furniture finishes may bleed, causing permanent staining on carpets.

• Photographs, books, and other paper goods start to swell and warp.

Within the first 24 hours:

• Drywall begins to swell and break down.

• Metal surfaces begin to tarnish.

• Furniture begins to swell and crack.

• Dyes and inks from cloth and paper goods spread and stain.

• A musty odor appears.

Within the first 48 hours to 1 week:

• Mold and mildew may grow and spread.

• Doors, windows, and studs swell and warp.

• Metal begins to rust and corrode.

• Furniture warps and shows signs of mold.

• Wood flooring cups and warps.

Greater than 1 week:

• Restoration time and cost increase significantly therefore, extensive repair &  rebuilding may be necessary.

• Structural safety, mold growth, and biohazard contaminants post serious risks to occupants.

In addition, most insurance policies have provisions that require you to take action to prevent further damage from occurring.

Whether You live in Nicholasville, Wilmore, Danville, Harrodsburg, Versailles or elsewhere, SERVPRO will respond 24 hours a day, 7 days a week, 365 days a year. We are faster to any sized disaster.

SERVPRO Headed to Houston

12/4/2018 (Permalink)

Last year, from August 25th through September 2nd, a part of the United States went through an awful natural disaster. Hurricane Harvey hit a portion of southern Texas and some of Louisiana as well. With all of that damage done, the SERVPRO team packed their bags and headed south to help those in need. Our guys traveled to Houston, the most populated city in the area affected. 

Hurricane Harvey was the first major hurricane to hit the United States since 2005. The hurricane turned tropical storm caused extensive flooding among the affected region. The natural disaster has resulted in severe tragedy. Over 300,000 people were left without electricity, there are billions of dollars in property damage and there have been several fatalities reported. 

There are several SERVPRO teams around the United States that traveled to Houston in order to help to best they can. SERVPRO is always there to help at a time of need. 

Wreckage in Houston

12/4/2018 (Permalink)

Our SERVPRO team was in Houston for over three weeks. The aftermath of Hurricane Harvey left many people homeless. This picture shows just how bad the homes were damaged in Houston. The water level reached an unimaginable height for the citizens of Texas from the storms and the floods. Water damage is serious when it comes to buildings of any kind. There are different levels of severity when it comes to the categories of water that have affected your home. There are different categories of the polluted water. Flood water is considered a category three level of contamination. Which means, our SERVPRO team mates need special protective gear when dealing with it’s aftermath.

This is just one of many of the yards filled with debris in Houston. The aftermath of the flood left several neighborhoods full of wreckage. In these homes, there is a lot of work that needs to be done. That's what SERVPRO is there to do! 

Restoring your home after Fire

11/1/2018 (Permalink)

Fire season is upon us. The average wear and tear of firefighting efforts ultimately lead to extensive smoke damage, fire damage, and acidic ash debris that needs to be cleared ASAP to prevent further damage. SERVPRO of Versailles, Nicholasville, Danville, and Harrodsburg an IICRC certified business, have specialized fire restoration training needed to restore your home or commercial business to pre-fire condition.

Whether your home or business is suffering from a small kitchen fire or a structural fire, our technicians are on-call and ready to restore the structure as soon as the call comes in. Timely mitigation is key to managing the restoration process. Acidic soot will begin to break-down glass and metals almost immediately following a fire. Our team will carefully test the affected rooms or any other rooms that may be affected to determine what type of damage has occurred and the best plan of aciton.

In most cases the walls and roof will become compromised, and in these cases we will board up missing windows. If water damage is present, we will use dehumidifiers and air movers to ensure the area is dry for the smoke and soot removal process. Once we are sure the surfaces are dry, we will use specialized equipment to remove smoke and soot. Smoke odor can pose as extremely challenging to deodorize, however, with our state-of-the-are foggers we are able to clean and sanitize all belongings to pre-fire condition. Getting your home to pre-fire condition is our main priority. Restoration may involve minor repairs, replacing drywall, painting, or installing new flooring.

·         24 Hour Emergency Service

·         Faster to Any Size Disaster

·         A Trusted Leader in the Fire and Water Restoration Industry with over 1,650 Franchises

·         Highly Trained Fire and Water Damage Restoration Specialists

SERVPRO has the Mold Infestation Expertise

11/1/2018 (Permalink)

Mold damage occurs when a natural environmental fungus finds its way into your Versailles, Nicholasville, Danville, or Harrodsburg home. It treats many of the organic materials used to build your home as a food source, finds a suitably dark environment, where moisture exists and goes to work almost immediately. 

Finding mold damage in your Versailles, Nicholasville, Danville, or Harrodsburg area home is quite common. Many homeowners suffer from this problem; some of you may not even know that it exists. Mold growth produces a dank, musty smell in a localized area surrounding developing colonies. If you know what to look for, or are familiar with the scent, it can be easy to identify areas fairly early. Unfortunately, most homeowners dismiss the odor, even after smelling it countless times. 

Discovering mold damage often means that a larger problem exists, by the time you can visually see mold, growth is often out of control on the inside of a wall, ceiling, or floor. Professional remediation specialists, like those at SERVPRO, use specialized equipment to locate sources of water that allow mold growth to occur and use containment methods to stop the spread. 

In most situations, homeowners that attempt cleaning moldy areas alone create additional problems that expand the affected area and cause additional damage. They do not understand that store bought chemicals only provide them with half measures, never producing quality results. SERVPRO mold remediation specialists never use chemicals as a sole method to control mold growth in your home. 

It may be fun to learn which type of mold invaded your home. However, knowing the species of mold does nothing to change the methods used to mitigate the problem. Unless you specifically want to know, just to know, the mold home test kits that you find in your local supermarket are a waste of time and money. Besides, the results you receive from the lab after 7 to 10-days are often incomprehensible to anyone without an advanced degree in biology or medical testing. 

Take advantage of mold remediation services available from SERVPRO of Versailles, Nicholasville and Danville today. We stand ready to help you recover and make the most of any emergency situation that may occur.

Contact our office at (859)-887-1123. 

Call SERVPRO at the first sign of mold in your home

11/1/2018 (Permalink)

Mold in heating, ventilation, and HVAC systems in Versailles, Nicholasville, Danville, & Harrodsburg homes can cause serious health effects. Every time you turn on the air conditioner or furnace, numerous microscopic mold spores are forced out of the air ducts and into the air, which makes it easy to inhale them. Quick action is important to minimize the extent of the damage.

If you notice the presence of mold on your HVAC system, you can count on SERVPRO to neutralize the problem. Our mold damage control experts are available in Versailles, Nicholasville, Danville, & Harrodsburg areas 24/7 to respond to your emergency. We use advanced tools and equipment in every restoration project, and all our technicians are certified by the IICRC to ensure that our methods are up to date with industry standards.

You need to do something about mold damage in your air conditioning system if you notice obvious signs such as a strong musty smell or visible mold. The most obvious places include the drip pans, cooling coils, intake vents, and air ducts. If there are no visible signs of mold, but you can detect a definite odor, you should contact SERVPRO to inspect your system.

Mold damage in the air ducts should be dealt with immediately. Failure to do this can cause mold spores to spread throughout the house when the system blows air into the different parts of the home. The two main causes of mold in the air conditioning system are organic material and condensation. Condensation happens when parts of the HVAC system get cold.

Air conditioning systems often collect dust over time, both within the air ducts and in the unit itself. Dust is packed with all sorts of organic material, including dead skin cells and pollen, which are excellent food sources for mold. When you add a damp environment, it creates a suitable place for mold growth.

If you are looking for timely and efficient mold damage control services, SERVPRO of Versailles, Nicholasville, Danville. & Harrodsburg is always there to help. We have a large variety of resources that are effective at mold remediation, regardless of the extent of the damage. Call us today at (859)-887-1123.

SERVPRO of Versailles, Nicholasville, Danville & Harrodsburg 24 Hour Emergency Service

10/5/2018 (Permalink)

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 859-887-1123

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here at SERVPRO we are certified!

10/5/2018 (Permalink)

SERVPRO of Versailles, Nicholasville, and Danville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to these companies. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

SERVPRO of Versailles, Nicholasville, and Danville is an IICRC certified firm. Please call your local franchise for the following services. Visit IICRC for more information regarding these certifications. 

  • Carpet Cleaning
  • Carpet Color Repair
  • Carpet Inspection
  • Carpet Repair and Reinstallation
  • Commercial Carpet Cleaning
  • Fire and Smoke Restoration
  • Hard Surface Cleaning
  • Hard Surface Inspection
  • House Cleaning
  • Leather Cleaning
  • Mold Remediation
  • Odor Control
  • Rug Cleaning
  • Structural and Commercial Drying
  • Upholstery and Fabric Cleaning
  • Water Damage

SERVPRO helps restore your commercial property after water damage

10/5/2018 (Permalink)

Commercial Losses

Flooding and water damage events on commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO answers to aftermath of Hurricane Florence

9/28/2018 (Permalink)

Storm Damage SERVPRO answers to aftermath of Hurricane Florence This photo was taken entering the flooded area

A little less than two weeks ago, Hurricane Florence impacted the entire eastern side of the United States. The area of the U.S. that was hit the hardest was North Carolina. The winds reached up to 140 miles per hour, resulting in the storm being catastrophic to the eastern coast. The category four hurricane dropped almost 40 inches of rain, caused billions of dollars in damage, and several fatalities. 

As soon as the roads were clear, our SERVPRO team headed down to the coast of North Carolina to help in any way that they could. Our team responded to mostly commercial properties in Beaufort, Atlantic Beach, Havelock, Swansboro, and many other areas on the coast of North Carolina. 

Our SERVPRO team is just one of many in North Carolina trying to help with the aftermath of the storms. Our team has been in the area for almost two weeks and may be down there much longer with the destruction caused by Hurricane Florence. 

The Do's and Do Not's of commercial and residential fires.

8/7/2018 (Permalink)

When disaster strikes, timing is important. The first hours, even minutes are crucial to proper restoration. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. Make yourself and others in your household aware of what to do and what not to do. 

What To Do After A Fire

·  Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

·  Keep hands clean so that you make sure not to further soil upholstery, walls and woodwork.

·  Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

·  If electricity is off, empty freezer and refrigerator and prop doors open.

·  Clean and protect chrome with light coating of petroleum jelly or oil.

·  Wash houseplants on both sides of leaves.

·  Change HVAC filter.

What NOT To Do After A Fire

·  Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.

·  Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

·  Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

·  Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

·  Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Emergency Ready Planning

8/7/2018 (Permalink)


Disasters and resulting business interruption can devastate companies ! It is estimated that up to 50% of businesses that close due to a disaster never reopen. However, of those that have reopened, the majority had some type of response plan in place. Now although no one plans on having a disaster, you can always plan for it. These type of disasters and emergencies strike without warning. With the thought of planning ahead we can establish a trustworthy relationship with clients and businesses.


By developing a SERVPRO Emergency Ready Profile for your business, you can help minimize the amount of time your business is in active by having an immediate plan of action. Timely mitigation minimizes the affect of water & fire damage allowing your property and business to be restored at an advanced rate with minimal down time.


This is a no cost assessment of your facility which means there is no need to allocate funds, giving you a great value at no cost. It was purposely designed to contain only the critical information needed in the event of an emergency. In essence, it will only take a little time to complete, however it will save you a lot of time needed. This will establish SERVPRO as your disaster mitigation and restoration provider. In turn, this gives you a piece of mind that should you ever need cleanup or restoration services, you have a trusted local provider that will be here for you 24/7. This also identifies the line of command for authorizing work to begin.  Which will in turn save time so we can begin the work of mitigating the damage faster, which can save you both time and money. Lastly, the emergency ready planning provides facility details, such as valve locations, important areas, and priority contact information. Just by having a quick reference of what to do, how to do it, and who to call provides solution in advance of an emergency so that during the emergency, you are always "Ready for whatever happens."

SERVPRO of Versailles, Nicholasville, Danville, and Harrodsburg Cleanup Fire, Soot and Smoke.

8/7/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Kitchen Fire in Local Home

7/13/2018 (Permalink)

A few months ago our SERVPRO team responded to a fire at a local home. Luckily, the fire was contained to the proximity of the kitchen. When a fire takes place, the home is not just affected by the fire. There is also water damage from the sprinklers putting out the fire. 

Our SERVPRO team goes in after the fire fighters have put out the fire and the damage has been done. Our team goes in and cleans all of the contents and gets rid of the smell caused by the smoke. The remnants of smoke is much harder to get rid of than imaginable. Our team works very hard by cleaning the walls, then painting them with an oil based paint. And lastly, adding a final coat. 

After we repair the damages, we offer remodeling services as well. We are currently expanding in our remodeling and construction department. Our SERVPRO team likes to make sure the job is seen all the way to the end. 

Fire at Nearby Theater

6/20/2018 (Permalink)

Exactly a week ago, our SERVPRO team got the phone call that a theater in a nearby city caught fire. Our SERVPRO team responded immediately and drove to the theater in Kentucky. Our SERVPRO team members are trained in first responding and disaster recovery. They knew just how to get the job done!

The accidental fire began when a construction worker was using a handheld tool on the roof and the tool created a spark. Fortunately, the fire was contained to the roof. Most of the building’s damage was caused by smoke and water damage from the sprinklers attempting to put out the fire. The lobby, dressing rooms, office, restrooms, and many other areas of the building were affected.

There is a lot of work that still needs to be done but fortunately we have the right team for the job. Our SERVPRO team is working extremely hard to make it look like, “it never even happened”.

Mudslides and Flood Damage in Virginia

6/1/2018 (Permalink)

Our SERVPRO Storm Team has been in Virginia since Tuesday working on the damage that has impacted the Roanoke, Virginia. The flood has caused extensive water damage to a large area in Virginia. The flood is also affecting Maryland and North Carolina as well. 

Floods are among the Earth's most common natural disasters. Thunder storms can escalate into a flood. This happens when rivers, lakes or streams overflow. It surges into a floodplain after racing across to adjacent land. Floods take hours and sometimes days to develop. This usually gives residents enough time to evacuate. 

In this case, some of the results of the floods are mudslides. Mudslides can fall down their steep pathways and do some serious damage. Since the heavy rains began last week, there have been reports of mudslides running down into highways. This can be extremely dangerous.  

The impact of this flood can be extremely severe, so please take caution if in the area. 

The Benefits of Cleaning your HVAC/ Ducts

5/22/2018 (Permalink)

Your HVAC unit has to do with cooling and heating your home. Maintenance for your HVAC system is essential if you want your unit to run correctly for a substantial amount of time. Cleaning your HVAC system also entails duct maintenance as well.

Cleaning the ducts and vents means that they will be cleaning separate elements in the HVAC unit. It is important to clean multiple areas in the unit because it is unknown what lurks in your ducts. So, when turning on the air conditioning unit, those who have allergies may react from the dust, dander, or mold in the unit.

There are many advantages of cleaning your ducts/ HVAC unit. One benefit is having a more efficient system which will result in lower utility bills. Another benefit is having a healthier living environment. Keeping up with the system will also keep up the longevity of the unit, just like a “tune up” with a vehicle would improve its life span.

Your local SERVPRO franchise is offering a HVAC/duct cleaning special. The special is for $450 per unit. If interested in the benefits of keeping up with your HVAC unit, contact your local franchise today.

Summer's Natural Disasters

5/21/2018 (Permalink)

Every summer, the U.S. goes through an “active weather” season. The middle of spring through summer is a prime time for hurricanes, tornadoes, floods, thunder storms, and fires. Here at SERVPRO, we’ve already begun to see the impact of the severe weather. In Kentucky, we have already experienced a massive amount of rain. Luckily, our SERVPRO team is here for any natural disaster. We respond to water, wind and fire damage! Here are some weather events to look out for during the spring and summer months:

  • Hurricanes–Hurricanes, with the accompanying wind, water, and flood, cause a lot of destruction in areas where they hit. When hurricanes gather strength, buildings, trees, and water infrastructures are commonly destroyed. The storms can also knock down power lines, posing a risk of electrocution.
  • Tornadoes– Tornadoes are characterized by whirling winds and debris and can endanger life and property. They are common from spring until the middle of summer but can occur any time of the year.
  • Floods– Floods are becoming more common in the U.S., with flash floods as the top weather-related killer. A few inches of water could bring extensive damage to homes and buildings. Heavy rains, levee breaches, and tsunamis cause floods. Many floods occur in areas that cannot absorb rainwater.
  • Fires– The heat of the summer and the years of drought experienced in many parts of the country can precipitate massive forest fires that, in many instances, affect dwellings. Spontaneous combustion, volcanic eruption, and faulty electrical wires are other common causes of fires.

 Call SERVPRO if you are ever in need after a natural disaster!

HVAC/ Duct Cleaning

4/24/2018 (Permalink)

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of a SERVPRO Franchise Professional’s service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

Unlike the majority of duct cleaning services, your SERVPRO Franchise Professional uses a Portable Ventilation and Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

SERVPRO Franchise Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO Franchise Professional can often restore the HVAC system and ductwork to pre-damage condition.

Do you need Commercial or Residential Demolition?

4/24/2018 (Permalink)

Here at SERVPRO, no job is too big or too small. We do any water, fire or mold job and whatever else comes along with it. If it requires a little extra work, we are happy to get the job done! Our SERVPRO team offers demolition work if needed to your mitigation or fire job. Many of our customers don’t know that we offer these services.

After demolition is done, we also offer post construction work and final cleaning. Once the floors are down and the drywall is up, it’s time to remove the debris and dirt to lay carpet, paint and decorate. SERVPRO Franchise Professionals can provide the debris removal services to prepare the building for interior design.

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects mat have a moisture issue, rely on SERVPRO Franchise Professionals to provide the help you need eliminating moisture and preventing the potential for mold growth.

Commercial Carpet Cleaning

4/23/2018 (Permalink)

Commercial Carpet Cleaning

Our SERVPRO team has other specialties other than just mitigation and restoration. Our team also specializes in cleaning. We can clean pretty much anything. And one thing our team likes to clean is carpets for your commercial businesses!

A dirty carpet isn’t something any business wants to have. It looks unprofessional and unkept. Luckily, our SERVPRO team will come in and clean your carpet. The minimum our team will charge is $109 for 500 square feet.

We take every job seriously and commercial carpet cleaning is one of them! We offer a variety of different carpet cleaning methods.

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Call your local franchise to schedule a carpet cleaning for your business today.

We are Hosting C.E. Classes!

3/27/2018 (Permalink)

On April 12th, our SERVPRO franchise is hosting Continued Education courses! We are offering an Ethics course and a Bio hazard course. 

The Ethics class is from 1-4 P.M. and registration will be from 12-1 P.M. that day. 

The Bio Hazard Class will be from 10 A.M.- 12 P.M. Registration for the Bio Hazard Class is from 9-10 A.M. 

Please RSVP by April 1st at RsvpSERVPRO@gmail.com 

Lunch will be provided! 

Both classes are located at our brand new SERVPRO location! We are now located at 731 Red Mile Road. Lexington, KY 40504. 

For any questions, please call our marketers!

Larry Carter: (859)537-5377

Gina Mulvany: (859)300-4846

Kyle Roe: (502)603-1128

Tyler Prince: (859)940-8769

Water Loss after a Winter Storm

2/6/2018 (Permalink)

Storm Damage Water Loss after a Winter Storm Water loss from frozen pipes

A few weeks ago, the entire east coast was hit with a massive cold front. The eastern part of the United States didn't just feel the below freezing temperatures, but almost the entire area experienced a massive snow fall. Even areas in the southern part of the country experienced a large amount of snow. In Kentucky, we had a little snow. However, SERVPRO received a great deal of frozen pipes and water loss. 

In this picture, it shows the water loss in this building from frozen pipes. This was a large commercial building with quite a bit of area affected. Typically, when pipes freeze, they warm up within a few days. When the warming process starts, the pipes begin to burst. After that, the building typically suffers a large water loss. There are ways to lower the chances of a burst pipes. However, the cold weather hit the area so quickly, most of the properties affected could not take preventative measures. 

10 Best Practices to Avoid Christmas Decor Castrophe

12/15/2017 (Permalink)

Decorating the house for the holiday season is one of the most festive times of the year! It can also be the most hazardous if not done correctly. Using lights, trees and wreaths are necessary but proper precautions need to be taken to avoid the all too common house fire. First and foremost, be sure to read all instructions and manufacturer's installation procedures before you plan to use decorations indoors and outdoors. 

In order to keep your family safe, follow these 10 best practices to ensure installation is done correctly: 

1. Always, always check wiring! Even on new sets of lights there is still a possibility or frayed wiring. Do not fix frayed wiring with tape-always discard and replace sets.

2. Any and all light sets should be approved by the Underwriters Laboratory. Be sure to check which lights are approved for indoor use and which sets are approved for outdoor use. This differentiation is clearly labeled. 

3. Always use clips when hanging lights. Never hammer nails into the wiring.

4. If hanging lights outside, only use heavy duty extension cords that are specifically designed for outdoor use. 

5. In some cases, it is possible to plug outdoor lights and other decorations into ground fault circuit interrupters. These are used to prevent electric shock and break the circuit in instances involving a difference in electrical currents. 

6. Utilize the timer feature on all lights, both when you go to bed and when you are not home. 

7. Keep indoor lights away from curtains or furniture.

8. Avoid placing cords on floors in high traffic areas.

9. When decorating outside, keep ladders secure and always do so with supervision. 

10. Finally, keep all candles away from fabrics or decor! 

Worried About the Claims Process? Don't Be.

2/13/2017 (Permalink)

Who to call: 895.887.1123

No homeowner or commercial business expects to experience a water loss. It’s important to know who to call immediately following your loss. Most likely you’ll contact your insurance agent who will direct you to an insurance adjuster. Next you will want to find someone to take care of emergency services, mitigation, and restoring your property back to preloss condition.

SERVPRO of Versailles, Nicholasville, and Danville is certified and trained to handle emergency mitigation and restoration services in forms of water, fire, smoke, and mold damage.

What to expect when we arrive:

Our trained professionals will arrive and survey the damage. Before performing any services, we will discuss the plan of action and upon your approval, we will begin emergency services in order to make sure the home is safe. Every step we take will then be reported to the insurance adjuster as it happens.

What to expect when looking at an estimate:

Your insurance adjuster will decide whether the loss is worth a claim or not. The software we use for estimating is a universal program that takes all aspects of the trade into consideration. The estimates directly relate to the claim itself and therefore does not take into consideration any preloss structural conditions. The estimate will be made by the production manager overseeing the job and then reviewed by the adjuster. The production manager on that job will walk you through the estimate and keep you consistently updated with improvement. Upon completion, we will walk you through the entire job and have you sign a satisfactory completion form.

What to expect when paying:

Claims are made through your insurance company and therefore the homeowner will usually only pay their deductible. Deductibles are based on your policy with your insurance company. This is what you pay towards the claim. For example, if your deductible is $500, you will pay $500 toward the claims final cost. We work directly with insurance companies and can be paid through them. We accept credit cards and checks.  

SERVPRO of Versailles, Nicholasville, and Danville

Debbie Ranier Receives 2016 Clara Barton Honor Award

11/30/2016 (Permalink)

The Red Cross presented Ranier with the 2016 Clara Barton Honor award for the Eastern Kentucky chapter. The award is given to those that have shown exceptional dedication and hard work to a particular chapter of the Red Cross.

As a valued service marketing representative with SERVPRO of VND and BCHM, Ranier always wants to help those in need—she immediately became invested in volunteering with SERVPRO’s national partner, the Red Cross.

Ranier serves as a board member for the Eastern Kentucky chapter working directly within disaster services. Starting in 2013, Ranier took on roles as a community volunteer lead and an intake volunteer.

American Red Cross founder Clara Barton risked her life to bring supplies and support to soldiers in the field during the Civil War. She did what she felt was right to save lives and relieve unimaginable suffering. In doing so, she blazed a bold path and set the standard for future generations of Red Cross supporters and volunteers.”

Is it Time to Clean your Chimney!

10/5/2016 (Permalink)

October is here, which means it’s time to clean your chimneys. Chimney cleaning is imperative to a home’s overall comfort and air quality. The temperatures are beginning to mellow, leaves are falling and soon enough, our pipes will be freezing and winter will be upon us. Chimney’s need cleaning at least once a year- more often if you are using your chimney more than the average household. October is a perfect time to start a fire and begin your cozy winter months.

Knowing when your chimney needs cleaning is easy to spot. Scrape some soot off of the chimney wall- if the soot looks to be more than 1/8 of an inch thick, it’s time to start cleaning! If you are a new homeowner or have recently moved and this is your first time cleaning your chimney, be sure to check for other red flags such as critters or damage to the chimney itself- such as lack of flashing or improper tuck pointing. Using a chimney brush, goggles, broom, and dustman, you can begin the cleaning process. Be sure to clean from the top-down, unless you have another helper, in which case you may begin from the bottom-up. Once you are finished cleaning, be sure to pick up or vacuum any leftover debris. Finally, your chimney is ready for those cozy winter nights!

We're Hiring!

7/22/2016 (Permalink)

Do you know someone who likes to work hard, take care of people in their time of need and be part of a growing business with the opportunity for a career? We are hiring in our production department. We are looking for hard-workers with a positive attitude, clean background and reasonable driving record. If you know anyone that fits the description, have them submit their work history to us at office@SERVPRO9998.com


SERVPRO and the American Red Cross Prepare Homeowners and Businesses

4/29/2016 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

As National Partners with the American Red Cross, SERVPRO of Versailles, Nicholasville, and Danville implements programs designed to readily prepare businesses, homeowners, and other organizations in emergency situations. Our goal is to increase readiness and preparedness amongst businesses & Families. The American Red Cross Ready Rating Program is a measurable, visible framework. The program offers concrete practices and tips to improve an organizations level of preparedness. It starts with an assessment designed to measure your current level of preparedness. After the assessment, a generator will create an OSHA (Occupational Safety and Health Administration) compliant Emergency Action Plan for you or your business.

The SERVPRO Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program, such as the American Red Cross Ready Rating Program.  By working with SERVPRO of Versailles, Nicholasville & Danville, we’ll help to develop a personalized Emergency READY Profile, filled with the critical information you need in the event, of fire damage, smoke damage, A flood or other water damage.

Preparation is a key component to surviving any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens. 

SERVPRO of Versailles, Nicholasville, and Danville Present A Continuing Education Class at Talon Winery on March 24th at 9 a.m.

3/4/2016 (Permalink)

Community SERVPRO of Versailles, Nicholasville, and Danville Present A Continuing Education Class at Talon Winery on March 24th at 9 a.m. Talon Winery, Lexington, KY.

Lexington, KY— SERVPRO of Versailles, Nicholasville, and Danville (VND), a leader in fire and water restoration, will host a continuing education (CE) class at Talon Winery on March 24th at 9 a.m. SERVPRO offers a CE class every year for Insurance agents, brokers, and adjusters all over Central Kentucky. This class, taught by SERVPRO business consultant Bob Stotts, will cover agent ethics and biohazard cleanup. SERVPRO VND will also offer lunch as well as a wine tasting. 

During BIOHAZARD CLEANUP the adjuster or agent will gain a better understanding of bloodborne pathogens and the clean-up procedures followed when cleaning and restoring a contaminated trauma scene work site. During ETHICS the adjuster or agent will gain a better understanding of putting ethics into practical use when a situation arises in a work environment. Each course will offer 3 credit hours.  

(9:00 a.m.) Ethics (C10183) 3 hr.

(12:00 p.m.) Lunch

(1:00 p.m.) Biohazard Cleanup (C98095) 3 hr.

(4:00 p.m.) Wine Tasting and Tour

To RSVP, please contact Gina Mulvany or Emily Pass at 859.887.1123.

SERVPRO of VND is certified By the National Air Duct Cleaning Association

1/27/2016 (Permalink)

Cleaning SERVPRO of VND is certified By the National Air Duct Cleaning Association National HVAC Cleaning Association

You may not know that SERVPRO cleans HVAC systems.  As part of being a full service restoration firm, Air Duct cleaning is a key skill to restore fire, mold and water damaged homes to a pre-loss condition.  We have Air Systems Cleaning Specialists on staff to manage both commercial and residential needs. According to NADCA, Air duct cleaning is needed when the following conditons are present:

Indoor Air Quality

Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. In a typical six-room home, up to 40 pounds of dust is created annually through everyday living. Your heating and cooling system is the lungs of your home. The system taken air in and breathes air out.

Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work.

While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

Energy Savings

According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

Please call us at 859-887-1123 for a free air duct cleaning estimate

Space Heater Safety

11/23/2015 (Permalink)

Space Heaters, Though beloved for the warmth they can provide, can be extremely dangerous if not used properly. Make sure you are keeping your family safe.

13 Home Improvements That Are Illegal to DIY

11/11/2015 (Permalink)

Sure, there are many home projects that can be relatively fun and are doable on your own, but did you know there are several projects that are illegal to do yourself? Take a look at the work you should leave to the professionals:

Click Here

Insurance Continuing Ed Class

5/4/2015 (Permalink)

CE Credit Course at Whitaker Bank Ballpark Stadium

presented by

SERVPRO of Versailles, Nicholasville & Danville

May 21, 2015

1:00 pm – 3:00 pm

 Understanding Mold in the Restoration Industry

2 - Hour Credit (C97140)

3:15 pm – 5:15 pm

Cleaning and Restoring Smoke-damaged Contents

2 – Hour Credit (C97142)

After the class, join us for dinner and the game!

Tour of stadium 5:30pm – 6:00pm

Dinner served at 6:00 pm

Game starts at 7:05 pm

Upcoming Continuing Education class to be held at Woodford Reserve

7/28/2014 (Permalink)

SERVPRO of Versailles, Nicholasville and Danville is holding an insurance CE class at Woodford Reserve Distillery on August 14th.  The topics are Ethics and then after lunch will feature "Restoring Contaminated buildings".  There are only a few spots left.  If interested contact us at 859-887-1123


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