Recent Water Damage Posts

Living in your Home During Water Damage

12/17/2018 (Permalink)

Any time you experience water damage in your home it can be distressing. Coming home to or waking up and discovering water damage can throw off your entire day. Once the damage is discovered, you begin the process of making phone calls and going through the steps to repair the damage. Often times when water damage occurs the customer has to live in their home throughout the process. In severe cases they may find other temporary arrangements. When we come into your home during your frustrating time, it is our goal to make sure that the process of getting your home back in order is as stress free as possible. We will come in a set up our drying equipment in the affected areas and perform any necessary demolition to wet materials. We always strive to have the home dry and have equipment removed within 4 days. At that point the customer can choose to complete the necessary repairs. In the case that you ever experience water damage, rest assured that we can take of you! 

Important Water Do's and Dont's

12/5/2018 (Permalink)

  • Stop the source of the water.
  • Remove as much excess water as possible by mopping or blotting.
  • Wipe excess water from wood furnishings after removing any contents lying on the surface.
  • Be aware of potential electrical hazards. Do not attempt to vacuum up water with standard vacuum equipment. 
  • Clearly designate wet areas with floor signs and safety tape. 
  • Pad or block wood furniture to prevent permanent staining of carpet. 
  • Carefully remove colored items from affected areas, especially those in contact with carpet and upholstery.
  • Remove and prop wet upholstery and pillow cushions for even drying. 
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  • Do not attempt to use electrical devices exposed to moisture or use unexposed electrical devices while standing on wet floors- especially wet concrete.
  • Do not turn on ceiling fans or light fixtures if ceiling is wet. Avoid standing beneath sagging ceilings.

Beat frozen pipes!

12/4/2018 (Permalink)

Of the most common occurrences during the winter months is water damage due to frozen pipes. Be sure to see that your pipes are well-insulated because this could result in a more consistent water damage. When pipes are exposed to colder weather for more than a couple days problems can begin to occur. Frozen water has less volume than running water.  The pipe breaks due to the cold, water starts running and then you’re really in trouble.

Pipes will most commonly freeze in two main areas- where the water comes in and where the water goes out. Most homeowners will notice the problem when turning on the faucet because nothing comes out. Less commonly, frozen outgoing pipes from showers, toilets and sinks are a bigger problem because they will back up into the house. We always recommend you keep water dripping into the sinks-running water will be less likely to freeze. Worst case scenario, very low temperatures can cause your water pipes to freeze and ultimately burst. In order to prevent this from happening, abide by the following guidelines…

  • Disconnect all gardening hoses and install covers.
  • Keep your house temperature at 68 degrees or higher
  • Open cabinet doors below sinks and allow heat from the home to circulate.
  • Identify the location of the main water valve and the valve on your water heater. (Contact your local SERVPRO if you want a complimentary Emergency Ready Plan provided for your home.)
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape. This can prevent freezing, especially for interior pipes that run along outside walls.
  • Close all windows near water pipes; cover or close open-air vents.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.
  • If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine.

If a Pipe Bursts

For Immediate Service, Call SERVPRO

12/4/2018 (Permalink)

SERVPRO of Versailles, Nicholasville, & Danville provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Boyle, Jessamine, Mercer and Woodford Counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment.

Residential Services

Whether your home needs emergency flood damage or your Ductwork cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your business or commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

Don't Wait if your Home is Affected by Water Damage

12/4/2018 (Permalink)

Whether it be flooding, a burst pipe, or a sewer or drain backup, the speed with which mitigation starts is critical.

Within the first few minutes of a water damage:

• Water quickly spreads throughout your property, saturating everything in its path.

• Water is immersed into walls, floors, upholstery, and belongings.

• Furniture finishes may bleed, causing permanent staining on carpets.

• Photographs, books, and other paper goods start to swell and warp.

Within the first 24 hours:

• Drywall begins to swell and break down.

• Metal surfaces begin to tarnish.

• Furniture begins to swell and crack.

• Dyes and inks from cloth and paper goods spread and stain.

• A musty odor appears.

Within the first 48 hours to 1 week:

• Mold and mildew may grow and spread.

• Doors, windows, and studs swell and warp.

• Metal begins to rust and corrode.

• Furniture warps and shows signs of mold.

• Wood flooring cups and warps.

Greater than 1 week:

• Restoration time and cost increase significantly therefore, extensive repair &  rebuilding may be necessary.

• Structural safety, mold growth, and biohazard contaminants post serious risks to occupants.

In addition, most insurance policies have provisions that require you to take action to prevent further damage from occurring.

Whether You live in Nicholasville, Wilmore, Danville, Harrodsburg, Versailles or elsewhere, SERVPRO will respond 24 hours a day, 7 days a week, 365 days a year. We are faster to any sized disaster.

SERVPRO of Versailles, Nicholasville, Danville & Harrodsburg 24 Hour Emergency Service

10/5/2018 (Permalink)

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 859-887-1123

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here at SERVPRO we are certified!

10/5/2018 (Permalink)

SERVPRO of Versailles, Nicholasville, and Danville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to these companies. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

SERVPRO of Versailles, Nicholasville, and Danville is an IICRC certified firm. Please call your local franchise for the following services. Visit IICRC for more information regarding these certifications. 

  • Carpet Cleaning
  • Carpet Color Repair
  • Carpet Inspection
  • Carpet Repair and Reinstallation
  • Commercial Carpet Cleaning
  • Fire and Smoke Restoration
  • Hard Surface Cleaning
  • Hard Surface Inspection
  • House Cleaning
  • Leather Cleaning
  • Mold Remediation
  • Odor Control
  • Rug Cleaning
  • Structural and Commercial Drying
  • Upholstery and Fabric Cleaning
  • Water Damage