Recent Posts

We are NADCA Certified !

10/30/2017 (Permalink)

You may not know that SERVPRO cleans HVAC systems.  As part of being a full service restoration firm, Air Duct cleaning is a key skill to restore fire, mold and water damaged homes to a preloss condition.  We have Air Systems Cleaning Specialists on staff to manage both commercial and residential needs. According to NADCA, Air duct cleaning is needed when the following conditions are present:

Indoor Air Quality

Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. In a typical six-room home, up to 40 pounds of dust is created annually through everyday living. Your heating and cooling system is the lungs of your home. The system taken air in and breathes air out.

Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work.

While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

Energy Savings

According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten the life of your system. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

Please call us at 859-887-1123 for a free air duct cleaning estimate

SERVPRO Is Here To Help restore Your Commercial Property After A Water Damage Event

10/30/2017 (Permalink)

Commercial Losses

Flooding and water damage events on commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

HERE AT SERVPRO WE ARE CERTIFIED !

10/16/2017 (Permalink)

SERVPRO of Versailles, Nicholasville, and Danville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to these companies. 

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

SERVPRO of Versailles, Nicholasville, and Danville is an IICRC certified firm. Please call your local franchise for the following services. Visit IICRC for more information regarding these certifications. 

  • Carpet Cleaning
  • Carpet Color Repair
  • Carpet Inspection
  • Carpet Repair and Reinstallation
  • Commercial Carpet Cleaning
  • Fire and Smoke Restoration
  • Hard Surface Cleaning
  • Hard Surface Inspection
  • House Cleaning
  • Leather Cleaning
  • Mold Remediation
  • Odor Control
  • Rug Cleaning
  • Structural and Commercial Drying
  • Upholstery and Fabric Cleaning
  • Water Damage

SERVPRO of Versailles,Nicholasville, Danville & Harrodsburg 24 Hour Emergency Service

10/6/2017 (Permalink)

SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 859-887-1123

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • About SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg

    SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg Smoke and Soot Cleanup

    8/11/2017 (Permalink)

    Fire Damage SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home. The photo above shows damage of a residential property in the area.

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.
  • Different Types of Smoke

    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Versailles, Nicholasville, Danville, & Harrodsburg will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

    Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 
  • Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – (859)887-1123

    EMERGENCY READY PLANNING

    6/13/2017 (Permalink)

    ARE YOU READY FOR WHATEVER HAPPENS ?

    Disasters and resulting business interruption can devastate companies ! It is estimated that up to 50% of businesses that close due to a disaster never reopen. However, of those that have reopened, the majority had some type of response plan in place. Now although no one plans on having a disaster, you can always plan for it. These type of disasters and emergencies strike without warning. With the thought of planning ahead we can establish a trustworthy relationship with clients and businesses.

    TIMING IS EVRYTHING !

    By developing a SERVPRO Emergency Ready Profile for your business, you can help minimize the amount of time your business is in active by having an immediate plan of action. Timely mitigation minimizes the affect of water & fire damage allowing your property and business to be restored at an advanced rate with minimal down time.

    WHY THE SERVPRO ERP ?

    This is a no cost assessment of your facility which means there is no need to allocate funds, giving you a great value at no cost. It was purposely designed to contain only the critical information needed in the event of an emergency. In essence, it will only take a little time to complete, however it will save you a lot of time needed. This will establish SERVPRO as your disaster mitigation and restoration provider. In turn, this gives you a piece of mind that should you ever need cleanup or restoration services, you have a trusted local provider that will be here for you 24/7. This also identifies the line of command for authorizing work to begin.  Which will in turn save time so we can begin the work of mitigating the damage faster, which can save you both time and money. Lastly, the emergency ready planning provides facility details, such as valve locations, important areas, and priority contact information. Just by having a quick reference of what to do, how to do it, and who to call provides solution in advance of an emergency so that during the emergency, you are always "Ready for whatever happens."

    The DO's and DO NOT's Of having a fire at home or commercial

    6/6/2017 (Permalink)

    When disaster strikes, timing is important. The first hours, even minutes are crucial to proper restoration. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. Make yourself and others in your household aware of what to do and what not to do. 

    What To Do After A Fire

    ·  Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

    ·  Keep hands clean so that you make sure not to further soil upholstery, walls and woodwork.

    ·  Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

    ·  If electricity is off, empty freezer and refrigerator and prop doors open.

    ·  Clean and protect chrome with light coating of petroleum jelly or oil.

    ·  Wash houseplants on both sides of leaves.

    ·  Change HVAC filter.

    What NOT To Do After A Fire

    ·  Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.

    ·  Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

    ·  Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

    ·  Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

    ·  Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

    Have Smoke or Fire Damage? Call 859.887.1123

    Worried About the Claims Process? Don't Be.

    2/13/2017 (Permalink)

    Who to call: 895.887.1123

    No homeowner or commercial business expects to experience a water loss. It’s important to know who to call immediately following your loss. Most likely you’ll contact your insurance agent who will direct you to an insurance adjuster. Next you will want to find someone to take care of emergency services, mitigation, and restoring your property back to preloss condition.

    SERVPRO of Versailles, Nicholasville, and Danville is certified and trained to handle emergency mitigation and restoration services in forms of water, fire, smoke, and mold damage.

    What to expect when we arrive:

    Our trained professionals will arrive and survey the damage. Before performing any services, we will discuss the plan of action and upon your approval, we will begin emergency services in order to make sure the home is safe. Every step we take will then be reported to the insurance adjuster as it happens.

    What to expect when looking at an estimate:

    Your insurance adjuster will decide whether the loss is worth a claim or not. The software we use for estimating is a universal program that takes all aspects of the trade into consideration. The estimates directly relate to the claim itself and therefore does not take into consideration any preloss structural conditions. The estimate will be made by the production manager overseeing the job and then reviewed by the adjuster. The production manager on that job will walk you through the estimate and keep you consistently updated with improvement. Upon completion, we will walk you through the entire job and have you sign a satisfactory completion form.

    What to expect when paying:

    Claims are made through your insurance company and therefore the homeowner will usually only pay their deductible. Deductibles are based on your policy with your insurance company. This is what you pay towards the claim. For example, if your deductible is $500, you will pay $500 toward the claims final cost. We work directly with insurance companies and can be paid through them. We accept credit cards and checks.  

    SERVPRO of Versailles, Nicholasville, and Danville

    Winter Storm Warnings & Watches

    12/21/2016 (Permalink)

    Winter Storm Warnings & Watches

    Winter storms can range from a moderate snowfall over a few hours to a blizzard with blinding snow that lasts for several days. Some winter storms are large enough to affect several states, while others affect only a single community. Many winter storms are supplemented by dangerously low temperatures and sometimes by strong winds, icing, sleet and freezing rain.

    Regardless of the severity of a winter storm, you should be prepared in order to remain safe during these events. There are major differences between a winter watch and a warning.

    Winter Storm Watch is issued approximately 24-36 hours before a more significant winter storm is expected. Heavy snow and significant ice accumulations are possible within a Watch area which can adversely affect travel.

    Winter Storm Warning is issued when a significant winter storm containing heavy snow and/or significant ice is imminent or already occurring. Traveling is highly discouraged due to poor road conditions

     Preparing 

    • Winterize your vehicle and keep the gas tank full. A full tank will keep the fuel line from freezing. Check tire pressure, battery, and wiper fluid levels.
    • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out. Turn down your water heater. Mind your thermostat!
    • Maintain heating equipment and chimneys by having them cleaned and inspected every year.
    • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

    10 Best Practices to Avoid Christmas Decor Catastrophe

    12/13/2016 (Permalink)

    Fire Damage 10 Best Practices to Avoid Christmas Decor Catastrophe Stay safe this Christmas! -SERVPRO VND & BCHM

    Decorating the house for the holiday season is one of the most festive times of the year! It can also be the most hazardous if not done correctly. Using lights, trees and wreaths are necessary but proper precautions need to be taken to avoid the all too common house fire. First and foremost, be sure to read all instructions and manufacturer's installation procedures before you plan to use decorations indoors and outdoors. 

    In order to keep your family safe, follow these 10 best practices to ensure installation is done correctly: 

    1. Always, always check wiring! Even on new sets of lights there is still a possibility or frayed wiring. Do not fix frayed wiring with tape-always discard and replace sets.

    2. Any and all light sets should be approved by the Underwriters Laboratory. Be sure to check which lights are approved for indoor use and which sets are approved for outdoor use. This differentiation is clearly labeled. 

    3. Always use clips when hanging lights. Never hammer nails into the wiring.

    4. If hanging lights outside, only use heavy duty extension cords that are specifically designed for outdoor use. 

    5. In some cases, it is possible to plug outdoor lights and other decorations into ground fault circuit interrupters. These are used to prevent electric shock and break the circuit in instances involving a difference in electrical currents. 

    6. Utilize the timer feature on all lights, both when you go to bed and when you are not home. 

    7. Keep indoor lights away from curtains or furniture.

    8. Avoid placing cords on floors in high traffic areas.

    9. When decorating outside, keep ladders secure and always do so with supervision. 

    10. Finally, keep all candles away from fabrics or decor!